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Common Faults with Roller Shutters and How to Fix Them

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August 16, 2020

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Max O'Neill

Rolling shutter repair. Worker adjusts a broken roller shutter of a home. Close-up of hands with gloves and orange starter screwdriver

Roller shutters can present a variety of faults for a variety of reasons. When you experience a problem, it’s important to know how to respond in order to fix the issue, or at least not make it any worse than it is. As we’ll talk about below, it’s often necessary to have a professional carry out intricate repairs. But in the meantime, here are the common faults you’re likely to experience with roller shutters and how to fix them.


Loss of Power Source to Shutter Door

The first thing you check should always be the power source. If the shutter stops working suddenly, the chances are the power has failed. You should start by checking the fuse in the control panel, as well as the mains breaker board, and replacing them if necessary. You can use a battery-powered backup to get it up and running again until the mains electric is working once more.

A Buildup of Dirt and Debris

If dirt and debris are allowed to build up in your shutter, the problem will eventually become noticeable. The door will start to move and function in a less than fluid manner and it might stop moving completely. A stiff brush should be used to remove the dirt, and you can also apply grease to ease the door’s movement. If the problems persist, the alignment of the door might also be a problem.

Structural Damage to Shutter Door

The door of your roller shutters might not function properly if there’s some sort of structural damage that’s taken place. So if you’re having problems, check for this type of damage. Some dents can be fixed, but larger issues may call for the damaged parts to be replaced. When fitting new parts, it’s vital to ensure the alignment is correct before finishing the job.

Shutter Door Motor Failure

Motors can fail at any moment and it’s a common fault that people experience with their roller shutters. Servicing can help the motor last longer and spot problems early so they can be fixed. If the motor faults completely though, replacing it with a new motor might be the only option.

Faults with the Shutters Sensor

If you’ve had problems with a shutter opening but not closing, it could be a sign that there’s a problem with the sensor. It’s often linked to the wear and tear of the rubber strip running along the bottom of the shutter. As it wears down over time, it can become stiff. Repairing or replacing the rubber strip might help. Sensor issues sometimes can be fixed with battery replacements too.

The Importance of Servicing and Professional Repairs

It’s recommended that you have your roller shutters inspected and serviced regularly. In doing so, you’ll be able to spot problems early and get them dealt with. If you do spot a problem that needs to be fixed, make sure you get any complex repairs carried out by qualified professionals who know what they’re doing.


Don’t hesitate to get in touch if you’re looking for help with your faulty roller shutters. The advice above should provide you with the basics of what you need to know about fixing these common problems, but for further help, it’s important to rely on professionals.

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